1. Definitions
- "Service" means the financial advisory and business consulting arrangements offered by Chibcha, including the Financial Clarity Session, Controllership Companion, and Financial Foundations Study.
- "User" / "Client" means any individual or legal entity that engages Chibcha for advisory services or uses this website.
- "We / Us / Our" means Chibcha, a business consulting firm registered in Bogotá, Colombia.
- "Engagement" means a specific advisory arrangement agreed between Chibcha and the Client.
- "Deliverables" means written summaries, roadmaps, dashboards, and other documents produced by Chibcha for the Client during an Engagement.
- "Agreement" means these Terms and Conditions together with any engagement letter or scope document.
2. Acceptance of Terms
These Terms take effect when you submit a contact form on this website, begin an introductory call, or engage Chibcha in writing for any Service. By doing so, you confirm that:
- You are at least 18 years of age.
- You have the legal capacity and authority to enter into this Agreement on behalf of yourself or your organisation.
- The information you provide is accurate to the best of your knowledge.
3. Services
Chibcha offers three principal advisory arrangements:
- Financial Clarity Session: a single advisory session reviewing cash flow, margins, and financial questions, with a written summary and one follow-up call. Price: $121.000 COP.
- Controllership Companion: a three-month advisory arrangement including monthly sessions, dashboard templates, and between-session email support. Price: $204.000 COP.
- Financial Foundations Study: a four-week diagnostic including controls and reporting assessment, a prioritized roadmap, and a team alignment session. Price: $312.000 COP.
Services are provided primarily in Bogotá, Colombia, and remotely throughout Colombia. We do not exclude clients from other jurisdictions but advise that our expertise is concentrated in the Colombian regulatory context.
4. Engagement Process
Each engagement begins with a diagnostic introductory call at no charge. A paid engagement begins only when both parties confirm the scope in writing (email confirmation is sufficient). Chibcha reserves the right to decline any engagement at its discretion.
5. Client Responsibilities
To enable effective advisory work, Clients agree to:
- Provide accurate financial and business information when requested.
- Make themselves or relevant staff available for scheduled sessions.
- Respond to advisor communications within a reasonable timeframe.
- Use Deliverables only for internal business purposes, not for redistribution or resale.
- Not engage Chibcha for any purpose that is unlawful under Colombian law.
6. Payment Terms
All prices are stated in Colombian pesos (COP) and are inclusive of any applicable taxes unless otherwise specified. Payment terms are agreed in the engagement letter. Standard terms are:
- Financial Clarity Session: payment in full before the session date.
- Controllership Companion: payment in full at the start of month one.
- Financial Foundations Study: 50% at engagement start, 50% upon delivery of the roadmap document.
Accepted payment methods include bank transfer to a Colombian bank account (details provided on invoice). We do not currently accept card payments.
7. Cancellation and Refunds
- Financial Clarity Session: full refund if cancelled at least 48 hours before the scheduled session. No refund for cancellations within 48 hours.
- Controllership Companion: if cancelled by the Client after month one has begun, fees for sessions already conducted are non-refundable. Chibcha will refund any portion clearly attributable to future sessions not yet delivered.
- Financial Foundations Study: the initial 50% deposit is non-refundable once document review has begun. If cancelled before document review starts, a full refund is provided.
- Chibcha reserves the right to terminate an engagement if the Client's conduct makes productive advisory impossible. In such cases, fees for work completed to that point are retained.
8. Confidentiality
Chibcha treats all financial and business information shared by Clients as strictly confidential. We do not disclose client information to third parties without explicit written consent, except as required by Colombian law. Clients may request a formal confidentiality agreement before sharing sensitive documents.
9. Intellectual Property
All Deliverables produced by Chibcha remain the intellectual property of Chibcha until payment is received in full. Upon full payment, the Client receives a non-exclusive licence to use Deliverables for internal business purposes. The Client may not reproduce, distribute, or commercially exploit Deliverables without Chibcha's prior written consent.
The methodologies, templates, and processes used by Chibcha remain the exclusive property of Chibcha regardless of delivery.
10. Disclaimers
Chibcha provides business advisory and financial analysis services. Our Deliverables reflect our professional judgement based on information provided by the Client. We do not:
- Provide legal, tax compliance, or accounting services regulated under Colombian professional licensing requirements.
- Guarantee specific business outcomes, financial results, or decision quality.
- Warrant that any information provided by us is free from error, although we take reasonable care in its preparation.
Clients are responsible for verifying advice with appropriately licensed professionals before taking significant business or financial decisions.
11. Limitation of Liability
To the fullest extent permitted by Colombian law, Chibcha's total liability to any Client in respect of any engagement shall not exceed the fees paid by that Client for the engagement giving rise to the claim. Chibcha shall not be liable for indirect, consequential, or lost-profit damages of any kind. Nothing in this clause limits liability for fraud or wilful misconduct.
12. Force Majeure
Neither party shall be in breach of this Agreement as a result of delays or failures caused by events beyond their reasonable control, including natural disasters, national emergencies, or significant infrastructure failures. The affected party shall notify the other promptly and the parties shall cooperate to reschedule or adapt the engagement.
13. Termination
Either party may terminate an engagement by giving 7 calendar days' written notice. Upon termination, Chibcha will deliver any Deliverables substantially complete at the termination date. Fees for work conducted up to the termination date are payable. Provisions relating to confidentiality, intellectual property, and limitation of liability survive termination.
14. Governing Law and Disputes
This Agreement is governed by the laws of the Republic of Colombia. Disputes shall first be addressed through good-faith negotiation between the parties. If unresolved within 30 calendar days, disputes shall be submitted to the competent civil courts of Bogotá, Colombia, which the parties accept as the agreed jurisdiction.
15. Changes to These Terms
We may update these Terms from time to time. The current version will always be available on this website with the effective date stated. For ongoing engagements, material changes will be communicated directly to the Client by email.
16. Contact
For legal enquiries relating to these Terms, contact:
- Email: [email protected]
- Address: Carrera 15 #88-21, Bogotá, Colombia
- Phone: +57 318 462 9075